Features Earn About Help Download App

Hi, how can we help you?

Search our help center or browse topics below.

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Getting Started

Download Mixoo from the App Store or Google Play and sign up with your phone number, Google, or Apple ID. It takes less than a minute.

Yes β€” sign in with Google or Apple as an alternative.

After signing in, tap your avatar to add a photo, bio, and choose your interests. A complete profile attracts more followers.

Mixoo is available in English, Arabic, French, Turkish, German, and more.

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Earning & Withdrawals

Go live, post videos, host games, or build Karizma β€” every active creator can earn through gifts, bonuses, and prizes.

Payouts are processed weekly once you reach the minimum threshold.

The minimum withdrawal is $20 USD equivalent.

Gifts you receive convert into Diamonds, then to local currency at a fixed conversion rate detailed in the app.

Yes β€” you are responsible for declaring earnings according to your local tax laws.

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Live Rooms

Tap the "+" button on the home screen and choose "Create Room". Set a title, theme, and language.

Request a seat from inside the room. The host can approve or invite you.

Yes β€” set a password, age limit, or country filter from room settings.

Owner manages the room; Supervisors moderate; Members chat and request seats.

Tap the user, then "Report". Our team reviews reports 24/7.

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Moments & Videos

Tap "+" on the Moments tab, record or upload a video, add a caption, and publish.

MP4, MOV, and most common mobile video formats.

Up to 60 seconds for standard Moments.

Posts are removed when they violate community guidelines. Check the in-app notification for details.

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Diamonds & Gifts

Diamonds are Mixoo virtual currency used to send gifts to creators.

Tap the wallet icon and choose a Diamond pack. Pay via App Store or Google Play.

Diamond purchases are final and non-refundable except where required by law.

Received gifts convert into earnings you can withdraw once you hit the threshold.

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Safety & Account

Open their profile, tap the menu, then "Block".

Use the report button on any profile, message, or room. Our team responds within 24 hours.

Use "Forgot Password" on the login screen to reset via email or SMS.

Settings β†’ Account β†’ Delete Account. Your data will be removed within 30 days.

Still need help?

We respond within 24 hours.

support@mixoo.app